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since ‎Oct-17-2020
Country: United Kingdom
Type: Business
Vapeorist
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Re: Help... I am tearing my hair out.... if I had ...

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-21-2020 11:16 AM
‎Oct-21-2020 11:16 AM
Hi Aaron, here is the text from the MTS team. as you can see it is claimed this is not a technical issue.... and then closed the case..... no discussion with me....   Hi Richard, Thank you for contacting Merchant Technical Support.  I am sorry to hear of the troubles with connection your account to Shopify. From reviewing your PayPal account, I'm already showing it as being linked to Shopify, however you do not have the PayPal Pro service enabled. Please sign up for this service to resolve. You can go to www.paypal.com/pro or contact Customer Support by clicking Contact at the bottom of any PayPal page for further assistance. I will close this ticket because it is not a technical issue. Thank you for your patience and I hope you have a great day! Sincerely, Jeremy Global Technical Support PayPal, Inc. ... View more

Re: Help... I am tearing my hair out.... if I had ...

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-21-2020 11:10 AM
‎Oct-21-2020 11:10 AM
Hi Aaron, here is a screenshot of the link you sent.... ... View more

Re: Help... I am tearing my hair out.... if I had ...

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-21-2020 10:49 AM
‎Oct-21-2020 10:49 AM
Hi Aaron, this is so frustrating... another day another wasted 2 hours on the phone to support. ok... we are an e cigarette retailer soo Stripe will not process our orders. we need to use a different merchant provider on Shopify....... ie Paypal Payments pro (uk). i have been told my account has been enabled but the API Credentials don’t work.   i have been told by another community member that I need to get credentials to login into manager.paypal.com. When I log in there the API credentials are the correct ones and the ‘INVALID VENDOR ACCOUNT’ message disappears and the link with Shopify will work properly. I have another website and it works fine no problem. I set it up in January 2020 and not had a problem.   ... View more

Re: Help... I am tearing my hair out.... if I had ...

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-20-2020 03:17 PM
‎Oct-20-2020 03:17 PM
I have been looking on the Shopify community help and there are lots of people over there complaining about this issue. shopify say it’s nothing to do with them.... rightly so.   paypal support don’t know the answer....   i got referred to MTS and they said it was not a technical issue and closed the case .... no discussion... nothing.... not impressed with that lot!   please can somebody help I know that the solution can be fixed quickly....   ... View more

Re: Help... I am tearing my hair out.... if I had ...

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-20-2020 03:03 PM
‎Oct-20-2020 03:03 PM
Hi Aaron, the link you gave to the Payflow sign up does not work. The page has gone. you are the third person to send me this link. its out of date and should be removed from you help guide.   i have signed up and been told the account has been enabled but the APIs customer support send me to don’t work. ... View more

Help... I am tearing my hair out.... if I had any....

by Vapeorist Contributor in NVP/SOAP APIs
‎Oct-17-2020 08:44 PM
‎Oct-17-2020 08:44 PM
Help... please.... I am trying to integrate my new Shopify shop with Paypal ( I switched over from Wix... what a mistake! My site has been down for over 10 days) paypal helpdesk are useless. i need to use Paypal payment pro (uk). I have been told I have been approved by PayPal. however there appears to be two different API credentials? Any suggestions? which one is the correct one? anybody got any experience of this? anybody know a developer I could pay to sort this for me? help..... pleaseeeee  ... View more
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