Dear Community, I am reaching out to you in hopes of having someone offer a way for me to re-open a case that was decided against me. The situation was simple ... I ordered an item online and paid for it at the time of ordering it with my PayPal account. The item took over two months, and many attempts to contact the seller, before it arrived. When it did it turned out to be entirely the wrong item and totally unusable. It is unusuable because in the United States we have 120V60 cycle electricity. The item that was sent to me was 240V50 cycle. It simply is unsuitable for use in the USA. I filed for a refund and was told that I would receive the refund upon returning the item to the specific address that they supplied. The address is in London, England. Folks, the cost of shipping to send this item to England, is almost exactly twice the amount of the purchase. It is simply moronic to think that I would spend $100 in order to get a refund of $50. Would you do that? I ordered honestly, paid in advance honestly, informed them that this was the wrong item honestly, yet that sell is going to enjoy the success of his sale, and I am paying a penalty of $50 for having been honest. My case was found against me because, as the message said "there was no evidence that I returned the item". That is correct. Only an idiot would have done that. Does anyone other than me consider this to be totally backwards? Yes, I have the item but it can't be used. And, I am out about $50. Can anyone help me?
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