Thanks Kernowlass, Unfortunately this transaction was from my checking account, NOT a credit card. I should mention I have hardly ever used my checking account for any PayPal activity. I have, for the past 7+ years at least, always used a credit card [for the additional layer of protection]. So, how someone could, via PayPal, access my checking account is shocking. Since I don't even do it. Nor do we use any providers that get paid via our bank account, since we run everything through our CC for the points/miles. And you are right, getting ahold of a living person has been a problem. I have dialed[Removed. Phone #s not permitted] gone through the prompts only to be told, no one can help you and they hang up. No recording name/number for call back. Its customer service like this that encourages me to drop PayPal as a means of transactions going forward. It just shouldn't be this hard to get someone's attention to a problem a customer is experiencing. I received a message from one of the on line CSR, that my issue was sent to a "Call Back Team"....but its been a week with no contact. Thanks for your input. rick <removed>
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