After spending over an hour on hold I finally just spoke to someone (who had limited english). She wasn't really able to explain to me why I received the email and why my account was limited without any prior notification. I only found out this morning when I went to purchase something on line that my account was "limited" (blocked). I have lost all faith in Paypay with the security of my account and how they are doing things. I was advised it can take up to 5 business days to get their Compliance people to remove the part about providing a receipt as I am not a seller. I'm now hesitant to upload photo ID as I no longer trust Paypal. She told me it's an Australian Government requirement. It would be much more simple if they said that when they sent an email. Thinking of closing my account.
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