I totally agree & I have been scammed too. I saw their very nice & convincing advert on a "Reduce Household Food Waste" box-like device priced at $19.99. Seemingly, this was at a special offer. Include their std shipping of $9.99, I paid in total $29.98. Since it was during the C-19 pandemic & there's lock down where I live, I was waiting for the shipping company to call & inform me that the item had arrive. Then when I finally checked my post box, there was this packet, palm size. These were 5 small rolls of GARBAGE BAG...!! Not the Reduce Household Food Waste (which looks like an office shredding machine) I paid for. I don't expect that parcel to be just delivered into my postbox..!! When I finally wrote to Yunhan, they gave me unsatisfactory consolatory responses & also asked me to return the item at $20 shipping. When I pushed for a refund, they initially agreed to a 30%. after negotiations, it was increased to 70%. However, they want me to remove the "dispute" i had lodged with Paypal first before they can execute the refund. When I checked at payPal, to cancel this dispute, there's an advice to ensure Supplier have made restitution or refunded, before closing the case. So, I continue to communicate with Yunhan rep (these keep changing names)... They delayed their replies & by the time I finally decided to expedite this to a claim, my case was closed. I missed the dateline while hoping that Yunhan will make a refund. Now, what's my option..? Is it the end of my claim..?? I hope PayPal will take note of all our complains & STOP them from scamming more genuine buyers like us..!! Wonder if there's a way to send these scammers to jail..?
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