My father (Terence <removed>) has a paypal account. The problem is that paypal have locked this account and the only option paypal are offering for verification is by telephone. Unfortunately his number changed recently so the number on the paypal account is now incorrect. Paypal told him to call the helpline but every time he calls the automated voice says they cannot help. Surely paypal can resolve this issue by email by asking for various other forms of indentification. He can provide his passport, the number of the bank account linked to the account and the last 2 receipts into the account so please please can someone from paypal contact me and with a solution of home this problem can be resolved
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