I came across your post because The exact same thing happened to me. I emailed back and forth with PayPal since June and have finally received my full refund for the same issue. I too only received two golf balls, and was told to return them at my own cost and when the seller received them I would receive my refund. The seller requested I return them to hongkong at a cost of $45. I was hesitant as that was the cost of the product in the first place, but I really wanted the merchant held accountable. After providing pay pal with all my shipping info and receipts they approved to pay $30 towards the shipping. (This is a regular service they offer). Then about 3 weeks later the product was returned because the seller provided a false address, probably with the assumption I would not follow through. But t this point it was the principal. The people at the post office actually referred to this as “the golf ball scam”. After numerous messages with PayPal and my case being denied multiple times do to miscommunication I was issued a refund. All in all this whole process took nearly 5 months. Not worth the time spent for the money lost, but I really wanted the merchant to be held responsible. I hope some of this info is helpful to you. Good luck
... View more