I am presently fighting the same issue. Only I received 2 foam balls. The company that it now falls under is ADUR Network Limited. They told me I could return them via UPS or DHL only and they would consider giving a refund. When I went to UPS it was going to cost $104 to return. I like you thought this was an American company and when it went thru paypal. There were good ratings so I felt comfortable in making the purchase. I have never had this problem before. I am just starting my complaint with paypal so will see how this all turns out. Reading reviews I think I am just wasting my time.
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