I'm having the same issues. I keep getting an email saying the funds were returned to my account. I've tried three times. The phone system simply hung up on me. I also spent 2 hours on that text box with no reply. And the web site tries to dump you off too. Blaming their ineptitude and under staffing on Covid is pathetic. "We have reversed the following check withdrawal and returned the amount to your PayPal account:"
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