PayPal Community

Im trying to buy a baseball Hat on Ecapcity.com and they are only taking transactions through PayPal now. When I selected my Hat and tried to pay for it through PayPal, the PayPal screen keeps asking me to add a card to my account. I put in my card information and hit enter and the screen just re-appears again asking me for the same card information I already put in. I am so frustrated. I already have 2 cards on file at PayPal but after I hit The "Pay using PayPal " screen on the Ecapcity.com website, it takes me to PayPal, and PayPal keeps asking for the same "Add a card" information I already put in. Does anyone know what I should do?? This is the only place that has the hat I want and PayPal has been slow to respond to my message.... ... View more

I added a new Debit Card to my account and set it as the preferred card. I bought several items online and when I checked my accounts, I realized that PayPal had charged the card that was not the "Preferred Card".  The card charged had no money on it but the transactions went through and my Bank charged me huge overdraft fees. I have had the hardest time with PayPal just trying to get a hold of anyone who will help me.  On my phone, I tried to dispute the charge but I had internet problems and when I logged on with my laptop, It said I had cancelled my dispute. I dont know what to do and I am very frustrated. I deserve to have my overdraft charges covered because I set the Card I wanted to use as the "Preferred Card" and the other card should not have been charged. If anyone can help me or If anyone has gotten any resolution to this type of problem, I would appreciate hearing back... ... View more