Yea thats exactly what we have done after we received the ruling even we provide proofs. We appealed the cases. My point is under what circumstance Paypal would judge proofs provided is no good? Our cases are we use Hong Kong Post to send items to Australia. We dont know what carrier will take up the delivery once landed in AU. We presume it's AU post. But we asked Hong Kong post provide proofs that mails have been delivered. And they did provide proofs to verify items have been delivered. So in those dispute/escalated cases we provide delivery proofs note provide by Hong Kong Post. And Paypal still judged "NO, the proof is no good". This is just disappointing.
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