I have been with Paypal for years and have been using eBay for years also. I recently (the past 6 months) created a student account for my son. After many many MANY MANY perfect transactions (instant transfers), I made two errors regarding the particular bank's to withdraw from - both within days. I explained to Paypal at great length and the first mistake was taken care of immediately (by a customer service rep who evidently wasn't aware of the fact he WASN't supposed to give me great service, and just cancelled the transaction so I could start over.) (I was told later - by a supervisor who couldn't care less and did nothing for me on my 2nd stupid mistake - that the previous customer rep would be 'talked to' and told that wasn't the way to handle it.) Geee... okay.... he's in trouble for dealing with it quickly and effectively - unlike the supervisor who was totally useless to me. I have since had the bank come back to bite me in the butt regarding this (2nd) NON- handled mistake and now I have ANOTHER bad transaction based on the fact no-one alerted me to the fact that the bank could come back - as long as 2-plus weeks later - and re-submit to pay the debt again. If cancelled there would have been no 2 week later - bank generated - 3rd problem. I have since deleted that bank account in Paypal; something I didn't want to do, but was forced to do, for fear of it happening again. Well, now I'm in the doghouse. No amount of calling and explaining (hours of talking on the phone in the past month) will get my son's student account freed up to transfer monies immediately again. Im told: try it again in 4 hours - 24 hours - it's a single one at a time transfer decision, it COULD go through well next time. Well, no, it doesn't. Ive tried twice now, with 5 days inbetween the two attempts, and every transfer to him is thrown over to be an E-check which takes days to clear and NOW is "pending" in Paypal - not available still - after nearly a week - while my bank account shows full payment with both eChecks in hard postings!! Paypal won't release the paid for monies to my son...it's on HOLD with them. . WHAT??????????????? They have been paid, where is my son's money??? Who said they can do this? They chose to "punish us" for 2 mistakes in 6+ months and now that they have cleared monies of ours they choose NOT to give to my son!! Where is the money? I didn't give this to Paypal!! Isn't this called CRIMINAL ACTIVITY?????????????????? I am going to call the better business bureau and file a report.
... View more