I'm so sorry you're stranded!! Hopefully you get home soon.. I called PP back, on hold for 30 mins, But the man I spoke to this time actually understood my predicament. He has reopened my case and said he will review everything the seller sent to PP and he said he should rule within my favor by Oct 6, 2020.. We shall see!!! This has been a thorn in my side for months! I have always trusted PP, I have been a member since 1999!! I will never use PP again for any purchase. Especially since my AmEx resolves issues immediately! No waiting for months and sitting on hold for hours on end! I wish you the best in getting your money back. Keep calling them and explain to them what I did, UPS WILL NOT supply any info about the package because your name and address are not the same as the tracking info!. Good Luck!
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