PayPal Community

How do I get hold of the escalation department? My item is not received and I have been defrauded but PayPal customer care refuses to help and asks me to take it outside PayPal though I am supposed to be protected by purchase protection ... View more

I have been defrauded for $2300. I paid via paypal merchant in <Removed> site. I filed initially via resolution center the next day as the seller disappeared, and kept on defrauding other victims. Paypal now says that since they denied the case and I closed the case, they won’t help me. This is ridiculous. Dispute Case ID: PP-D-75923442 Transaction Amount: $2,300.00 USD Dispute Amount: $2,300.00 USD Transaction ID: 7KL07354Y1015232C Transaction Date: July 12, 2020 ... View more