PayPal Community

realob1 · ‎Jul-27-2020

Credit where credit is due. I just received a message from Paypal informing me that I will be refunded the amount in dispute. This was after I produced documentation from UPS and screen shot of actual sale. Thank you Paypal, and for readers, I repeat again, keep documents of everything, because the only advocate for you is you!

realob1 · ‎Jul-27-2020

Just fully digested your recommendation...specifically the part about "if that's what happened" in Paypal closing this case. "We have reviewed this transaction(s) and are denying your case(s). This decision was made because we received shipment tracking from the merchant confirming that the merchandise was delivered." Again, not my tracking number, and Paypal does not give the customer any option to dispute AFTER the fraudulent seller provides "proof" of delivery. While I appreciate the critical nature of your response, the rest of the suggestion is there with "candy canes and flowers for everybody"...won't happen with Paypal if it means they will not get their fees.

realob1 · ‎Jul-27-2020

Very true. Unfortunately, there is a marked difference between "may", "can", "could", and "shall". Paypal has no financial incentive, on a single transaction, to advocate for the customer in the event of a fraud. The still collect their fee, even from the scammer. It is in their (Paypal's) best interest to NOT handle disputes/claims correctly. This "wastes" time and possibly eliminates the kickback Paypal receives from the fraudulent seller. The only way, again, to force Paypal to do the right thing is to spread the word for anybody affected by this type of scam that Paypal has aided and abetted, to file in small claims court and preferably ask for a court hearing instead of mediation. If there are enough of these cases, Paypal and its minion of attorneys might be tied up in court, thus causing some financial discomfort, which "may" cause Paypal to sit up and notice. Again, the best approach is to be suspicious of everybody, assume there are no truly credible sellers, keep gobs of documentation, never direct pay to Paypal (use a credit card), and assume the only advocate for you is you!

realob1 · ‎Jul-26-2020

While this topic seems to have gathered a lot of interest, the sheer fact that PayPal allows this to happen in a fair indicator that because the accept the fee from the seller, when they close a dispute or claim placed against a fraudulent seller, they are, in fact, aiding and abetting a criminal act for the purpose of compensation. First, exhaust all avenues of reasonable action to resolve the case. Unfortunately, in the case of a fraudulent, vile, lowlife seller, you will not be able to communicate with them (not sure how PayPal does it?). Next step is to contact PayPal directly by using the instruction and information in this link <removed>. This clearly outlines what to do in the event PayPal is complacent and actively involved in the fraud. There is a good chance that PayPal will delete portions of this text because it fails their guidelines, but do a internet search on "small claims PayPal" and you will find a good link. Subjectively, to Ben Longhurst (if that is your real name), you are despicable, and a poor excuse for a human being preying on customers who act in good faith. As a close, if all customers who were affected by this type of fraud and complicit behavior by PayPal sued in small claims court, they may take notice because eventually, it would affect PayPal's bottom line.

realob1 · ‎Jul-22-2020

Ok, so after a lot of research, this is what I learned. 1. If ordering from a website, DO NOT assume it is legitimate because financial transactions are made thru Paypal, they are enablers 2. NEVER, NEVER order from a website that isn't at least 2 years old 3. Always get a receipt for the product you ordered 4. This is how the scam works: a) You make a killer deal purchase online b) The seller has you purchase through their partner, Paypal c) That is the last you will communicate with the crooks online d) The pending payment will be transmitted by Paypal AFTER the crooks send shipping info to Paypal e) The crooks will include a valid UPS tracking number...just happens to not really be yours (not sure how the crooks harvest them) f) Paypal will receive notification that UPS delivered the product, therefore, a valid transaction. But you are not the valid tracking number g) Paypal now sees this as a valid delivery, and closes your dispute (maybe gets a kickback?, dunno) h) You are out the money, the crooks are happy, Paypal is happy because they get the percentage of your stolen money How do you remedy this? Contact UPS, ask for seller/delivery verification on the tracking number given to Paypal. The document will show the true seller/buyer for the delivered product based on the tracking number. If Paypal has integrity, it will accept the documents and get your money back. And remember, Paypal does not allow you to identify the crooks by registered name, which are usually fraudulent accounts, they make it very difficult for the customer, and pretty much advocates for the seller...even the crooks

realob1 · ‎Jul-22-2020

Ok, so after a lot of research, this is what I learned. 1. If ordering from a website, DO NOT assume it is legitimate because financial transactions are made thru Paypal, they are enablers 2. NEVER, NEVER order from a website that isn't at least 2 years old 3. Always get a receipt for the product you ordered 4. This is how the scam works: a) You make a killer deal purchase online b) The seller has you purchase through their partner, Paypal c) That is the last you will communicate with the crooks online d) The pending payment will be transmitted by Paypal AFTER the crooks send shipping info to Paypal e) The crooks will include a valid UPS tracking number...just happens to not really be yours (not sure how the crooks harvest them) f) Paypal will receive notification that UPS delivered the product, therefore, a valid transaction. But you are not the valid tracking number g) Paypal now sees this as a valid delivery, and closes your dispute (maybe gets a kickback?, dunno) h) You are out the money, the crooks are happy, Paypal is happy because they get the percentage of your stolen money How do you remedy this? Contact UPS, ask for seller/delivery verification on the tracking number given to Paypal. The document will show the true seller/buyer for the delivered product based on the tracking number. If Paypal has integrity, it will accept the documents and get your money back.

realob1 · ‎Jul-20-2020

Big time Fake company "Bestsvr.shop". Takes your money via payment to a "Ben <removed>", no product delivered. This website is registered thru ICANN as a company out of China, all other information is blocked. IP address is 104.18.63.123. Paypal account is registered to (had to remove because Paypal will not let me post <removed> Operating out of Guangdong, China, registry domain ID is DO5003411-GMO. I am in the process of locating them, physically, will keep everyone posted..DO NOT DO BUSINESS WITH THIS SITE FOR ANY REASON!!!

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