PayPal Community

Please let us know if the seller actually replies back they received the item. If you send the junk item back and that cost will be yours to cover, all the seller has to do is say they never received it, so this is almost a completely attainable battle. We are all at the mercy of the scammer, to be honest. Does anyone really think they will be honest the second time around?  ... View more

Hello, I didn't win my case, and Paypal closed it. I was told to mail the junk item back to the seller, which would of cost me $25 additional to mail. I decided not to mail the item, due to the clause that said Paypal required the seller to verify that they did receive the item at their door step. I felt this was too risky of a choice, to spend additional funds, because all the seller had to do was say they never received the item. There is no refund unless the seller states they received the return item. If I were you I would go through your bank, because scammers know how to work the system, and they know they are in complete control, because they have the deciding factor on whether Paypal will issue you a refund. Also, it didn't matter to Paypal that the seller was fraudulent, and they weren't willing to help me. I had messaged a representative numerous times, and to no avail. I wish you the best of luck, and I would file a report with the Federal Trades Commission. If you look on other threads, this is a very common practice of Paypal, and many buyers are resorting to filing a claim through the Better Business Bureau and Federal Trades Commission. ... View more

Dear Kernowlass,   Please advise to me how a person is to know that the company is a fraudulent company? I did read your respond as to what I should look for, and you know what it just so happens I did look over the Google reviews saying this was a decent company to buy from. You say I shouldn't put the blame on Paypal, so you're right Paypal never forced me to make a purchase from this company. However, Paypal does state on their website they honor their users with Buyer Protection, which would include purchasing an item and never receiving it, or it coming in damaged. What exactly is Buyer Protection? Is it only for an item that comes damaged, but it's the ACTUAL ITEM you purchased?? Do you feel those of us, which are at least in the thousands should just not care that we intended to buy an item, and was given either nothing or something worthless and totally unrelated? If you feel that way, then why are you trolling other people's post? We are of no concern of yours, and your input isn't welcome at all. You have no compassion or empathy for anyone, and you sound as if you're opinion is the only one that matters. Please go troll some place else, and leave the victims of scammers alone. One day you will be scammed and I wonder if you will have a change of heart about wanting to get your money back and the fraudulent seller off from the financial service platforms. I wonder how many other people on here you have degraded, so so us all a favor and mind your own business!     ... View more

I am sorry this has happen to you as well. I ordered the 10ft trampoline and received four white face mask also. Seller refused to respond, and Paypal closed my case due to I refused to pay $25 to return the mask to china with a fake address. Also, It wouldn't matter if you did pay to return the mask, cause all the seller has to do is say they never arrived in the mail. I would contact your bank and forget about Paypal helping you cause they only want to protect the scammers. ... View more

Please keep me updated on any way I can help to file a complaint against Paypal and the scamming. I too have had nothing, but headaches dealing with my scammer, and Paypal sided with them after 2 months of them dragging my case around. They are in business with these scammers. ... View more

I don't know how you were able to by pass the not returning the junk item and getting a full refund? Please explain in detail as 99.9 percent of us have not been treated this way by Paypal dispute. Please enlighten us! ... View more

I would be cautious to pay for return shipping, as this was the same issue for me. The cost was very high to ship back to the scammer, and I never even got the item I bought. All the scammer has to do is say the item never arrived in the mail even if you show tracking and they will deny your claim and you would of paid an additional cost to still be out of money and claimed denied! ... View more

Dear DAEdge3232,   I encourage you to submit a complaint to the federal trades commission, and to let others know this is unacceptable behavior. If enough people voice their concerns this will be looked into and change can be brought about. I am sorry you to have fallen victim to Paypal and a scammer.  ... View more

I would highly suggest you forgo Paypal at all and file a complaint with your bank. Paypal will not help you and side with the seller which is highly likely a scammer. Please read other post this happens a lot and file a complaint with the government site about Paypal deceptive behavior! ... View more

I suggest you try to go through your bank or credit card company if you used a credit card. From my personal experience with the dispute department, you will get absolutely no where with anyone. They will require you to mail the scopes back on your dime send tracking and if the seller says they never arrived they will close your claim. They like to side with scammers, and I am not joking, you can view hundreds of other people that have this same issue with getting defective merchandise or no merchandise at all, and they will still back the scammer and leave you out in the mud. Their Buyer Protection isn't for the buyers, but for finding a away around actually having to refund the buyer. Good luck, but if you want your money back you will have to resort to other ways through your bank! ... View more