I think you may have to talk to these scammers some in order for PayPal to help you. I tried to work with them as well but they keep giving all kinds of excuses why they can't refund the full amount. Their trick is that you will give up because the shipping back is usually more expensive than any refund you might receive. I fell victim to their scam as well, but PayPal eventually refunded me the entire amount of my purchase. Keep working with PayPal because that's the only way you will get any money back.
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