I have had the same problem with Intex Authorized Reseller. I put a claim into PayPal and the resolution came back in favor of the seller because they provided a valid tracking number. The tracking number showed it was delivered on June 21, 2020, weird because I ordered the pool on June 22, 2020. Don’t know how they got a tracking number to show it was delivered before I ordered. This company is a scam. I disputed the claim and showed proof that I hadn’t received the item, and it was ordered after the tracking number said it was delivered. Call the resolution number to help with your cases. It’s not fair that this company is taking advantage of people who just want to get something for their children to play with this summer. I told the person who help me the name of the company and that they have many different people with different emails to contact. I never got a response from any of the 3 people I tried to contact. Please be aware of this company. Not a true company.
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