I really need to speak to a PayPal employee, as the automated system is not able to respond effectively to my issue. I tried to claim a refund but I selected the wrong category. My claim was denied, and now it won’t let me make a new claim. I chose “unauthorised activity” because I couldn’t find a category that matched my claim. Which is that my order was cancelled immediately upon paying the vendor. I am yet to receive my money back. I’m extremely frustrated that I can’t speak to a real person.
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