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since ‎Jun-26-2020
Country: United States
Type: Business
3DPrintingChica
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Re: How to retrieve or redirect / reroute UPS pack...

by 3DPrintingChica Contributor in Products & Services Archives
‎Jan-12-2023 11:25 PM
‎Jan-12-2023 11:25 PM
From PayPal Shipping by ShipStation User Support: To request that UPS reroute a shipment, click this link to open the UPS FROM PAYPAL | SHIPSTATION FORM and select "Reroute my UPS from PayPal | ShipStation package" after filling in the required information. ... View more

How to retrieve or redirect / reroute UPS packages...

by 3DPrintingChica Contributor in Products & Services Archives
‎Jan-11-2023 03:22 PM
‎Jan-11-2023 03:22 PM
How do I retrieve, reroute, redirect a UPS package that is still en route to the buyer? I have the options to do this in UPS My Choice, but that is only for packages shipped directly through UPS. There is also a way to do this if the package was shipped directly through the shipstation web site. However I can't figure out how to intercept and reroute UPS packages that were shipped through paypal/shipstation.   Please advise. ... View more
Labels:
  • Labels:
  • Shipping Label Issues

Re: How do I relink my UPS account to PayPal/Ships...

by 3DPrintingChica Contributor in Transactions Archives
‎Jan-11-2023 02:59 PM
‎Jan-11-2023 02:59 PM
I found the answer from customer support:  The UPS account provided through PayPal is a corporate UPS account managed by ShipStation. The PayPal shipping center UPS account can not be linked to a third-party or personal UPS account. So there is no way to manage UPS packages created through paypal/shipstation in UPS My Choice. ... View more

Re: How do I relink my UPS account to PayPal/Ships...

by 3DPrintingChica Contributor in Transactions Archives
‎Jan-08-2023 09:26 PM
‎Jan-08-2023 09:26 PM
Sharpiemaker, There is no Shipping Labels app in the appcenter. There is a PayPal Shipping app only. When I click on PayPal Shipping, and then Get Started, it simply takes me to ShipStation. In Shipstation, there is no "Connect My Account" link because I already did that a long time ago. I can already ship and create labels, that's not the issue. The issue is that UPS deactivated my account due to dormancy, and so I had to create a new UPS account and Shipstation is not linked to my new UPS account What I'm trying to do is link Shipstation to my new UPS account. The instructions you provided do not do that. ... View more

How do I relink my UPS account to PayPal/Shipstati...

by 3DPrintingChica Contributor in Transactions Archives
‎Jan-08-2023 03:34 PM
‎Jan-08-2023 03:34 PM
UPS deactivated my account due to dormancy so I had to sign up again, but my new account is no longer linked to PayPal/ShipStation. How do I relink my current UPS account to ShipStation? ... View more
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