Hi All, Do some research PAYPAL is going under. After months of being sent in circles I rang the PayPal Australia 1800 customer service number again and got through. I was on hold for about 20 minutes before I got through to a foreign call center and spoke to a representative. I will say he was not very customer friendly after I explained the issue of my account being limited for no reason and what do I need to do to rectify the problem. I was told that I can no longer use PayPal as my account has a high level of potential risk and PayPal can no longer offer me services. (I have had no money taken from bank accounts or credit cards to even suggest my account is high risk). I asked if the account can be deleted, he said no because it is permanently limited and I can’t open another account because they keep my records and anything with my name, address, email, bank accounts and phone number will be blocked and refused to open any future accounts. I asked if they could email me an explanation and he stated that he doesn’t have the option to email me. I told them that someone has the option because I keep getting emails and text messages from them wanting me to verify my identity to rectify the limitation in their resolution centre, which I have already done only to be sent in circles. I asked to speak to a supervisor but was told I would get the same answers, after insisting on speaking to a his supervisor he went away briefly and came back to tell me he would put me through but I would be on hold for a while as the supervisor had a waiting list of callers. I was on hold for about five minutes (no on hold music or recorded messages like earlier) then it hung up on me. PayPal has major issues! PayPal does not want to rectify any problems or admit their wrong doing for virtually stealing thousands if not millions of people’s money. I’m just lucky I don’t have any money tied up in my account like many of you with the same problem. I can only say good luck to everyone trying to get their own money back. Lastly, does anybody know of any secure alternatives to PayPal that work in Australia?
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