I had the exact same issue. (There is no Appeal button). I was bounced around between 5 -10 customer service reps who kept giving me the exact same instructions Log in to your PayPal account. Near the bottom of the page, under 'More about your account,' click Resolve a problem in our Resolution Center. Select Closed cases in the drop down menu and find the claim you wish to view. Click Appeal in the action column. Provide information for your appeal and follow the on-screen instructions. Note: The Appeal button will only be available for 10 days after case closure. I even had one person tell me that I was supposed to wait AFTER the 10 days to file an appeal. I do not use social media, and have tried calling a few times now, but no-one is available to help. Please let us know if contacting your bank helps, as I will do the same and contact my bank. Thanks
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