@Pwood4646 Reference the receipt ID number from the PayPal email receipt when contacting PayPal customer service to request a Significantly Not As Described dispute to be opened (responses may be delayed due to reduced staffing): https://www.paypal.com/us/smarthelp/home Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available. Or try Social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal
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