Hello, How do I actually have a TWO-WAY communication with PayPal about problems with vendors? Any suggestions? I've had two problems with vendors over the last few months. In one instance I got a product that was useless and wished to return it and get a refund. They contacted the vendor (in China) and said I needed to return it with tracking. The total amount of the purchase was $100.00 ($85 for the merchandise and $15 for a warranty). I packaged it up and went to the USPS. They said it would cost $36 for postage and $86 for tracking or $122.00. I went to a Pack n Save and was told the cheapest option was $236. Obviously, it makes no sense to pay more to return the stuff than it cost. I said ok, refund the $15 for the warranty. What did I hear back? NOTHING. More recently, I ordered clothes for about $148 on April 12th. They said it would take several weeks to get to me. I've contacted them 4 or 5 times. They've said it was on the way and delayed by Covid-19. The tracking number they gave me did not work. They would not give me a working tracking number. The last time they asked me to wait until June 12th. I was concerned that that could be a deadline for asking for a refund and send PayPal a query as to whether that was the case. It appears that this time they gave me the refund that I hadn't asked for. How do I get PayPal to communicate with me? Will fussing here do it? I guess I'll see. Pahey do things like contact the vend
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