Hello, I bought a plane ticket with ryanair and due to the current situation, the flight was cancelled. Ryanair did not issue a refund so I filed a claim. Yesterday I got an email stating the case of closed in my favour but today I received a " notice of debit". Here is the notice of debit email below. It states I received a credit which is confusing as I have not received any credit. We reviewed your transaction(s) and are denying your claim(s). This decision was made because a credit for this transaction has already posted to your account. Notice of Debit We previously issued you a provisional credit for your transaction(s). We now need to debit that amount of from your PayPal account. This debit will occur on or after 5 business days from the date of this email. We will email you to let you know when this debit is complete. You May Need to Add Money to Your Account If there's not enough money in your PayPal account to cover the full amount of the transaction(s), please add money to your PayPal balance. If there's not enough money in your PayPal account to cover this debit, it will result in a negative balance and possible limitations to your PayPal account. To add money, simply log in to your PayPal account and click Add Money on your Account Overview page. We're sorry for any problems you may have experienced with this transaction. Thank you in advance for your help.
... View more
