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Yes I got up to an email saying it went against PayPal policy. I've got the number, wish we could think of a way to share it without the PayPal police intercepting
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Don't wait, I've had loads of those, standard e mails, get on the phone today and get your refund. Don't take no for an answer, they'll also try to send you a fake tracking number. The number of your ringing from the UK <removed>
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Rimg them, they're now taking calls. I lost to jinzhou last week, but eventually got through on the phone last Friday and they overturned the decision in my favour, I got my refund.
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