On May 21st, I was engaging in a transaction for a Nintendo Switch, and making the payment to the seller. However, when choosing the person to make the payment to, I entered in the phone number of the person, who apparently did not link their account to their number, but to their email. As soon as the transfer happened, the person accepted the payment, and wouldn't respond to any emails or requests for the money back. I filed a case under the category "Billing Dispute", thinking that category best suited my situation. I was denied after my first attempt, then made an appeal only to be denied again. The exact quote of their reasoning was, "your billing dispute doesn't match our qualification for a billing dispute." This is beyond infuriating because it feels like PayPal cares more about the classification of the claim, than the fact that I lost several hundred dollars in what I selected to be a business transaction. What are my options for getting this money back? I'm almost certain the original seller was a scammer, and they may be the one responsible.
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