Just got an email saying the case was resolved in my favor and I’m getting a refund. From my experience, I’d say file with PayPal to CYA but also do what you think is needed with the bank/credit card co. I stayed online and chatted with online reps enough so they could document my account and issue, I also told them about the wrong tracking ID from UPS and how they were willing to talk to PayPal to confirm the tracking ID was not to my address or name. I guess I’m at a “ forgiven but not forgotten” state with PayPal. But also, lesson learnt and a lot more vigilant when it comes to shopping on the internet.
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