I had exactly the same experience . Whats the point of using PayPal if they are going to answer "service delivered" if airline cancels your booking!!!!
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PayPal are refusing to refund me for canceled flights ...they have closed my case stating "This decision was made because our records show that the item or service associated with this transaction was delivered to you" which simply does not make sense. how can "service associated with this transaction was delivered to you" when my flight was cancelled??? What can I doe next? this is a sham. whats the point of Paypal ?
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