We placed and order and never received the hard copy of the image. We asked for Modifications and now they want us to remove the PayPal Escalated complaint in order to see the Modifications. If we do that would be be able to re submit the complaint if we don’t receive it? Or agree with the Modifications? Should even be asking us to lift a complaint? Should The products even be on hold since they already received the payment? Your help would be greatly appreciated thank you
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