It looks like none of the unauthorized payment claims were solved. I am currently facing the same situation. I just filed a dispute today around 3pm and saw the case was rejected with a note that no unauthorized payment was found and closed at 8pm. I couldn’t talk to a human to file the dispute. My mail messages were replied to open a dispute but it was not possible as the case was closed. I haven’t received any email communication about this unauthorized payment. Also the email communication was not received for an authorized payment which happened on the same day when the unauthorized payment happened. I signed up for recurring payment for the authorized payment and used to get email communication every month except this month when this unauthorized payment was happened. I don’t know how to get to a person in PayPal to talk about this issue.
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