Hi, Ive SENT a refund which was taken from my account 30th April and says cleared on Paypal but as on 11th the buyer hasn't got it. Again I've spent 6 hours (so far) today and 9 the other day on the message centre... not a sign of life... The buyer is furious even though i can show it went out of my account 11 days ago... why is there no way of talking to a human as NONE of the links help me and i cant raise a complint as it wont do it for this transaction it says... Help
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