I, too, have been scammed by this company under the ebay user name of @joytownonline. I purchased a product for $USD 213 and they never shipped it. I kept asking for thje tracking number which they kept promising to send, but never did. On Ebay's advice I was patient due to the Coronavirus but then they stopped responding. Because I was patient and tried to be nice it eventually passed the 60 day period that you can ask for a refund. Ebay was unresponsive and then it passed 90 days so I can no longer even leave a message about the issue with the seller or Ebay. It feels awful to be scammed. Grrrrr!
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