PayPal Community

PayPal charged purchases I made to my checking account instead of to my Preferred Payment Method. They would not fix it. There was no issue to prevent charging it to my email confirmed Preferred Payment Method. They made more than one excuse and settled on claiming the purchases were recurring billings, which made no sense because the items were a pre-purchase of 12 months of XBox Gold and a separate purchase of a stand alone DLC pack for a game purchase from Microsoft. But the checking account HAD NEVER been used for any purchase with PayPal and I had only added it 2 weeks prior for the purpose depositing money if and when my kids might need me to transfer money to them.   To be clear, Microsoft refunded PayPal because PayPal lied to Microsoft and claimed I disputed the purchase...fraud. In fact, PayPal tried to get me to ask Microsoft for a refund, but I refused to commit fraud because I purposely purchased what Microsoft provided to me. When PayPal acted stupid and refused to charge the purchases to My Preferred Payment Method as it was supposed to work, I notified my bank of the UNAUTHORIZED charges from PayPal to my checking account. So, now my checking account has been refunded also and I redid the purchases with Microsoft directly. PayPal has no outstanding monetary interest in my accounts, but claims there has been "suspicious activity" in my account so they are demanding that I "confirm" my checking account before they will allow me to remove any of my accounts.   Let me repeat that. PayPal is holding my bank account and credit cards hostage because they are calling me reporting their unauthorized charges to my bank as "suspicious activity". The only suspicious activity is PayPal harassing me for reporting them to my bank for bank fraud and reporting them to Microsoft for trying to involve me in a conspiracy to commit fraud against Microsoft.   I accept that they did not intend to mess up or they are too stupid to understand that it is not okay to ignore my Preferred Payment Method and substitute in my checking account because that is perceived as preferable to PayPal for reasons that do not involve me. But it is a choice to behave wrongly to continue this harassment for weeks and holding my bank and credit accounts as hostage when NO MONEY is due or even claimed as owed to PayPal. They know darned well that their activity is the only reported suspicious activity.   It will be a cold day in Hades when I "confirm" and give PayPal consent for anything again. Not allowing me to remove my information is a crime. ... View more

I added my checking account in order to add a balance to send to one of my children, without making it My Preferred Method of payment. Two weeks later, I purchased from Microsoft 12 months of XBox Gold, a game DLC pack and then upgraded my months of XBox Gold plus 1 additional to Ultimate Pass for $1.  My Preferred Method of Payment was a credit card that has been on file for ages and used before by PayPal. However, Paypal chose to charge it all to my checking account that they have NEVER used before and only had on file for 2 weeks instead of the credit card that was clearly marked as MY Preferred Method in the confirmation email and on the web site.   I notified Paypal and argued with 2 reps for hours while changed their reasons for charging my checking account. After failing to get them to charge it to My Preferred Method of Payment as was designated at the time of the purchase, I notified my bank that I disputed the authorization of those charges TO THAT ACCOUNT. The PayPal reps told me repeatedly to get a refund from Microsoft, but I told them I would not fraudulently seek a refund for purchases that were purposefully made. I was not contesting the purchases or paying for them. PayPal **bleep** up and refused to fix it by charging the correct account.   PayPal then chose to notify Microsoft that I disputed the authenticity of the purchases, so I paid Microsoft directly and removed PayPal from the transactions and interfering further and **bleep** up more things for me.   Now, PayPal is refusing to allow me to remove my checking account and other cards, demanding that I "confirm" my checking account. I do not trust PayPal to **bleep** it up again.  PayPal was refunded by Microsoft when they lied and claimed that I disputed the purchase. Microsoft informed me of that, not PayPal.   What would be the appropriate authority to notify of PayPal holding my checking account information hostage when I OWE NOTHING to PayPal or any vendors and PayPal doesnt even have to fix their own **bleep** up any longer because I paid Microsoft directly for what PayPal dishonestly claimed I had disputed?   I have the transcripts of the conversations with PayPal and the proof that my checking account HAD NEVER before been used by PayPal to pay anything. They repeatedly claimed the purchases with Microsoft were recurring billings, but they were not and the checking account was never associated with any of them any way.   ----The **bleeps** are not curse words or even 4 letter words and it is absurd that it makes it appear they are.   ... View more