Hello, I bought an item via paypal, but returned it. The retailer has issued a refund to my acound 12 days ago, but the refund is not showing up in my paypal account or in my bank account. I have confirmed the retailer made the refund. I know they have a different email address registered with the retailer, however I have added this now to paypal. Cant get through to help centre to find out where my refund it. PLEASE HELP?
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