I went to Econsumer.gov and filed a complaint against what information I had on my case which involved this company and Paypal dropping it in the middle and giving the claim to them. If more complaints are filed on that website federal government will look into these companies.
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Same thing happened to me. They wanted me to ship it to Hong Kong when it came from NY, I refused and next thing I knew PayPal closed my case in their favor. Not over on my end. Submitted a complaint on ecommerce site against them.
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