This is an email I "tried" to send to PayPal but they said I can't send it to them. I tried chatting but was told just to "hang on"...
Dear PayPal,
There are three transactions I conducted with you whom have not honored their promise to sell and send products they advertise. Why is it that PayPal promises to refund monies for bad products or products never received, but takes little or no action, and certainly takes forever?
Strong Current Enterprises Limited : UV Light Sanitizers ordered March 17, 2020 $64.94
PearlGo: 2 pairs of shoes ordered Feb. 19, 2020 $74.69 (they now say I need to return the one pair of shoes, wrong size, to China to an obviously bad address!)
Buyreal: 2 boxes of gloves ordered March 21, 2020 $59.86
I would like to know why this continues to happen? Yes, Covid-19 has created a problem but the companies selling products need to take responsibility and set the expectations of the buyers before the transaction is initiated. If this is how PayPal intends to do business I will not purchase any products through your service in the future.
Please let me know how PayPal intends on reacting to these 3 specific companies and most likely the others that sell through PayPal.
The specific address I'm told to send the one pair of shoes I received to is:
<Removed>
This address doesn't look correct to me and I suggested to PayPal that they give me a US address to return the shoes to, but I haven't received any response.
Does anybody have any ideas of how to fix this? Or at least get PayPal to respond?
Thank you, Jeff
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