Chiranjeevi_L

That is very wrong Sir. The bug in action: https://www.youtube.com/watch?v=maFLSDcgw6s   Also, this bug is consistent: - Happens on Paypal Mobile App - Happens on a completely other Wifi - Happens on ALL browsers - Happens on a completely seperate PC I have tried to get someone to help me to change the business URL but nobody wants to do it because everyone here is lazy and it shows. > Paypal.com told me to contact Paypal-support.com > But then Paypal-support.com told me to contact Paypal.com And then the last Live-Chat agent made a bug report a week ago, but nothing has been fixed or done yet. I might start to video document all this lazy Paypal support service and see how long it takes for someone to actually help. ... View more

Okay, @Chiranjeevi_L.   ... View more

Good day @thecurrentera,   Thank you for posting to the PayPal community.   I would suggest to please contact your website developer or the support of the eCommerce to cross check your internal website code and make sure your passing LIVE API credentials in your website payment API calls.   Please follow the below steps to access REST API credentials(i.e Client ID & Secret) via developer portal.  Login to https://developer.paypal.com/  >> My apps & credentials >> toggle "LIVE" >> create "App" >> fill required details >> you can able to access your LIVE REST API (Client ID & Secret). Guide link for REST API Credentials - https://www.paypal.com/us/cshelp/article/how-do-i-create-rest-api-credentials-ts1949    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @digixess,   Thank you for posting to the PayPal community.   Unfortunately, Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.  It's important to remember that guest checkout is not guaranteed for every transaction. To receive guest checkout payments : Enable the PayPal Account Optional option in your account settings. Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" . If your website(built via third party platform) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible. Guide link - https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/ PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.   Note : If you have implemented latest PayPal Smart button REST API integration, please see enable funding.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

@carolayshopco,   Since you have been using the PayPal Express Checkout integration via Shopify, I would suggest please follow the steps provided in my previous comments to offer "guest checkout(card payments)" as often as possible. Using PayPal Express Checkout integration you can accept payments via PayPal and cards. Yes, Website Payments Pro is a legacy integration. Website Payments Pro is an API-based solution that lets merchants and developers accept credit and debit cards directly on their website.   We recommend to use Advanced Debit and Credit solution that supports EMV 3DS (3DS 2.0) for PSD2. Our Advanced Debit and Credit solution enables highly customizable custom-card fields and reduced PCI Compliance requirements. For more information, see Set up advanced credit and debit card payments.   Please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information or requirement.       ... View more

Good day @shadini,   Thank you for posting to the PayPal community.   Please make sure your PayPal Business account is verified and confirmed without any account limitations.    Steps to integrate Checkout with Shopify.   Here's how: Log in to your Shopify admin panel. Click Settings. Click Payments. Select PayPal Express Checkout within the PayPal module. Click Activate. Once directed to a PayPal login page, log in to your PayPal account and click I Give Permission. Click Back to Shopify. Under Payment Authorization, select: Automatically capture payments for orders (Immediate Sale). Manually capture payment for orders (Authorize only). Click Save. https://www.paypal.com/gf/smarthelp/article/how-do-i-integrate-express-checkout-with-shopify-ts1797    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

  Hi,   Can you check. sandbox menü, what I need on live. And second pic live key, but dont work.                 ... View more

Good day @rimjhimjain,   Thank you for posting to the PayPal community.   To resolve the issue, I would suggest to please contact your website developer or the support of your third party platform(eCommerce) to cross check your website integration(HTML button code) and pass the valid payment API request to PayPal system.    Also, cross check sandbox button code/payment request and pass valid sandbox"business" value.   Sandbox PayPal ID or Sandbox PayPal Primary/Confirmed email address as "business" value.    <input type="hidden" name="business" value="">   https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitestandard-htmlvariables/#link-shoppingcartvariables    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Brunius,   Thank you for posting to the PayPal community.   To receive guest checkout payments : Enable the PayPal Account Optional option in your account settings. Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .   Once the above settings is done, please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

@digixess Sure, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information. ... View more

n Opencart we have the options listed below but are using PayPal Express Checkout at the moment. PayPal Payflow Pro PayPal Payflow Pro iFrame PayPal Express Checkout PayPal (Powered by Braintree) PayPal Pro PayPal Payflow Pro iFrame PayPal Payments Standard What's the best for customer payment options and easiest one to install to Opencart without lots of technical support? I have looked on the PayPal developers page and it only gives Standard Checkout and Advanced Checkout and am confused doesn't match any of the above options in opencart. ... View more

Thanks, Chiranjeevi. It's super-helpful to have that phone number. When I called, the first rep quickly figured out that the phone wasn't being conveyed but wouldn't tell me why. I asked if it was some account setting on PayPal's end since I couldn't find any setting relating to phones in the Developer or Business admin screens. She said it was a setting in my account but wouldn't tell me more and then forwarded me to another rep. That rep seemed insistent that it was something in my JavaScript, which is hard to believe since the <iframe> is a PayPal URL and it definitely has a required field that asks for a mobile number. He kept repeating that it was on my end, but at the same time he didn't seem to grasp the problem, so it became a dead end. Maybe I'll try calling again and ask not to be transferred. ... View more

Thanks Chiranjeevi, appreciated. ... View more

Good day @fleurlovin,   Thank you for posting to the PayPal community.   Merchants should pass the item details(name/title, quantity, category etc.) in the Create Order API call, based on the requirement.   https://developer.paypal.com/docs/api/orders/v2/#definition-purchase_unit_request    https://developer.paypal.com/docs/api/orders/v2/#orders_create    Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Inliners,   Thank you for posting to the PayPal community.   BAD_INPUT_ERROR, this is an issue with merchant internal website, which is passing invalid payment API requests to PayPal system.   To resolve the issue, merchant should contact their website developer or the support of your third party platform(eCommerce) to cross check their website integration and pass the valid payment API request to PayPal system.    https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta...    Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.   Use the following samples as a starting point to create your own HTML payment button code:   Add to Cart Buy Now Donate Subscribe Automatic Billing If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

@Gazzer1 please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information.   ... View more

Wondering if you can help me...  How much are you paying in paypal fees when you integrate with jotform. Planning a fundraiser for a community nonprofit and trying to determine best way (ie., least expensive) to collect funds.  Most appreciated if you have info to share.  Ida ... View more

Payouts may very well be what i need. But i dont know if i will be able to get approved. They are asking for a full website. But my platform runs through an ios app, i do not have a website. ... View more

Hi @Chiranjeevi_L  My payload is this (and 90/95% of the times it works flawlessly)   [ "intent" => "CAPTURE", "purchase_units" => [ [ "reference_id" => "text", "description" => "text", "amount" => [ "currency_code" => "EUR", "value" => $amount, ] ] ], ];   I read on the Docs that I could use another block like this   "payment_source"=> [ "paypal"=> [ "experience_context"=> [ "payment_method_preference"=> "IMMEDIATE_PAYMENT_REQUIRED", "payment_method_selected"=> "PAYPAL", "brand_name"=> "Dibotek Spa", "locale"=> "it-IT", "landing_page"=> "LOGIN", "shipping_preference"=> "SET_PROVIDED_ADDRESS", "user_action"=> "PAY_NOW", "return_url"=> "https://example.com/returnUrl", "cancel_url"=> "https://example.com/returnUrl" ] ], ], Do I need to pass it? I thought that Paypal was able to use the user's provided address. If I'm forced to pass these options, do I need to pass the entire block or I can just pass "shipping_preference"?   Thanks ... View more

Good day @aorangetabby,   Thank you for posting to the PayPal community.   The PayPal sandbox is a self-contained, virtual testing environment that simulates the live PayPal production environment. The sandbox provides a shielded space where you can initiate and watch while your apps process PayPal API requests without touching any live PayPal accounts.   https://developer.paypal.com/tools/sandbox/    Payments processed via sandbox test environment will be available in your respective PayPal Sandbox test accounts, which you can't withdraw.   Only successful LIVE payments processed via LIVE environment can be transferred to linked Bank account from your PayPal account.     To go LIVE, please contact your website developer or your eCommerce support to perform API operation to LIVE PayPal endpoint using your LIVE API credentials.  Remember to swap the API credentials and API URL from sandbox to production when going live with your integration.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @fraz89nasim,   Thank you for posting to the PayPal community.   Unfortunately, Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.  It's important to remember that guest checkout is not guaranteed for every transaction. To receive guest checkout payments : Enable the PayPal Account Optional option in your account settings. Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" . If your website(built via third party platform) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible. Guide link - https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/ PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.   Note : If you have implemented latest PayPal Smart button REST API integration, please see enable funding. This is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @BDIXON_RV,   Thank you for posting to the PayPal community.   Once the payment processed successfully(Capture API returns success/completed), PayPal system will trigger payment email notifications to both customer/buyer and merchant/seller.    Please contact our PayPal Customer service via link - https://www.paypal.com/us/smarthelp/home (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request. They will be able to assist you further as they are specially trained to address this type of account inquiry.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @woolly23,   Thank you for posting to the PayPal community. Could you please cross check the PayPal email notification and follow the steps & instructions provided in the PayPal payment email notification and complete the WIX eCommerce on-boarding process to accept the pending transactions.    Can you please try connecting to WIX eCommerce via your primary email address of PayPal Business account.    Please make sure your PayPal Business account is verified and confirmed without any account limitations.    If you have already on-boarded your PayPal Business account to WIX, please try processing a test payment via card which is not linked to your PayPal account, since merchants can't process self-payments.   Once the payment is completed, please login to your PayPal account to access the transaction ID and payment details.   If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Hritik_Baral,   Thank you for posting to the PayPal community.   Please perform Create Order API (https://developer.paypal.com/docs/api/orders/v2/#orders_create) call in which you can pass array of items that the customer purchases from the merchant under "purchase_units" object and then redirect the customer/buyer to "approve" URL returned from the Create Order API response as below:  { "href": "https://www.sandbox.paypal.com/checkoutnow?token=3WV85313YD557721J", "method": "GET", "rel": "approve" }, Once the order is approved by the customer/buyer, merchant should perform Capture Order (https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.   Guide link : https://developer.paypal.com/docs/api/orders/v2/    If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detail information and error details.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

I understand the process for turning it off. Our IT Security team thinks that turning this off will make our PayPal account vulnerable. We dont have any unencrypted buttons created, the website we are trying to use is integrated with PayPal but the button they have requires the EWP setting to be off. What effects will there be if we turn off the setting? ... View more

Good day @Temp20230317R,   Thank you for posting to the PayPal community.   Yes, Refund API call is correct approach to return the funds to the customer/buyer.  For NVP/SOAP API integration - https://developer.paypal.com/docs/archive/express-checkout/ht-basicRefund-curl-etc/                                                          https://developer.paypal.com/docs/nvp-soap-api/refund-transaction-nvp/?mark=RefundTransaction%20#                                                         For REST API Integration - https://developer.paypal.com/docs/integration/direct/payments/refund-payments/                                                https://developer.paypal.com/docs/api/payments/v2/#captures_refund    Merchants can also process manual refund, by follow the steps provided in the below guide link. https://www.paypal.com/us/cshelp/article/how-do-i-issue-a-refund-help101  Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @vngrs,   Thank you for posting to the PayPal community.   Unfortunately, "AED" currency is currently not supported.    Please find the list of PayPal supported currencies mentioned in the below guide links.    REST API : https://developer.paypal.com/api/rest/reference/currency-codes/    NVP API : https://developer.paypal.com/api/nvp-soap/currency-codes/    To resolve the issue and accept funds, I would suggest to please contact your website developer or eCommerce Shopify support to cross check website payment API request calls and pass respective supported "Currency_code" to PayPal system.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @scholar1-2023,   Thank you for posting to the PayPal community.   Yes, I could see that one of our engineer responded to your MTS ticket and currently, internal team is actively working on the issue.   Respective engineer will update the status via your MTS ticket. I would suggest to please refer your MTS ticket for latest updates.   Sincerely, Chiranjeevi PayPal/Braintree MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more