@pwilder666 If you need to open a dispute for a 'guest buyer' transaction then you can....... 1. Phone Paypal customer services and see if they will open one for you BUT their lines are not open due to covid at the moment OR 2. Contact your card issuer for a chargeback. have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
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