Hello, I want to share my experience with paypal. I just opend a paypal business account and I run a automotive business in UK from 2017. After few payments received from my customers paypal freezed all my funds and asked me for tracking numbers for items sent to my customers and my passport. I provided valid tracking numbers and passport and after paypal permanently limited and closed my paypal account. Very weird, this is not safe for my business. I sent refund from paypal to all my customers and asked them to pay me with other method. I had one payment £208 received in paypal and I pressed refund but PayPal made very weird thing: split my payment £208 in 2 amounts: £201.67 balance and £6.33 paypal fee. Because paypal already deducted £6.33 for paypal fee in my paypal balance was only £201.67 and not all amount £208. When I issued refund, paypal must reverse £6.33 paypal fee but they didn't reversed and they said I don't have £208 in my paypal and they took other £208 from my bank account. After that customer was already refunded and paypal freezed my original payment from paypal £208 ( £201,67 + £6.33) for 180 days. So, paypal charged me £416 for a refund with £208. I called my bank and asked to reverse my money took by PayPal company and blocked acces to PayPal at my bank account. Also I reported PayPal at legal autorities for this issue. PayPal took my money from bank account and still keep original payment from paypal account for 180 days for a transaction already refunded. I am a very disappoined customer and I will never not use PayPal because they tried to destroy my company without any reason.
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