So I’ve made a digitalised sale (by that I mean I’ve sold a digital item, does not have a physical format) and the money has been placed on hold which is normal for me, however it is not possible to speed up the process as I normally would since there is no tracking information to upload due to the fact it’s a digital item, even though I have concrete evidence to prove the item has been delivered and the customer is satisfied. My question is 2 fold; is it still possible to speed up the process of obtaining my money? And if not then how I do I get directly in touch with a PayPal representative without a phone call (for the purpose of uploading said evidence) Thanks in advance!
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