HI, My wife is continually trying to login into her account but it says her password is wrong. When she clicks on to reset it says SORRY WE CANNOT VERIFY THIS IS YOU and wont let her go any further. She has been on the forgotten email page just in case she had the wrong email but they found her email address. I have had details through about changing login which I know about but it wont let her go any further than the SORRY WE CANNOT VERIFY THIS IS YOU page. Can someone help please?
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