@Nikos1881 Alright ^^ Try to call ebay to see if you can recover your account because it's unfair. If you can't find the agent by call, try to find the live chat with a new eBay account going in the working time of live chat, here is some link <removed>if not you can access to support of ebay UK accessing with the same account <removed> going to help and find the live chat. That's the live chat I use and is great 😍
About PayPal, here are my last tips to help you after to try to recover your eBay account:
- Go to your PayPal account and don't ask for return or cancellation of your purchase because the ebay account of seller is closed. So is better go to open a dispute as victim of fraud as buyer in eBay store from this newbie seller who disappeared after your purchase.
- Please send all the details in the dispute as seller ID of eBay, name, invoice of your ebay payment from your email because you cann't acces to your ebay account. Also you can leave the link of seller and screenshots. All the detais and proof you can as victim of fraud. *If you could not recover your ebay account don't say they suspended, just say to PayPal that you're covered by Buyer protection and now you're victim of fraud with this seller who took your money and he just disappeared from eBay after you made your payment.
- After claim you will need to wait maybe 1 or 2 or maybe 3 weeks because they will open a investigation and depending it can be more longer. However because seller just disappeared you should get back your money in few days or one week.
* If the seller was new in eBay store, he is not able to get his money because eBay and Paypal hold the money of new sellers for 21 days, unless he sent a physical delivery. Keep this in mind 😁
You can contact PayPal support by Twitter with the @AskPayPal to send direct message and tweet there.
I hope my information can help you and you can win the dispute.
Good luck and please let me know what happen later 😎
- Regards, Christina Ng Paz.
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