I had this problem, and eventually Paypal denied my claim. I filed a complaint with the Federal Trade Commission, or whatever it is called these days, and mentioned that Paypal had several complaints in this forum about this company in the same time frame as mine. I had cc'd Paypal with all my contacts with the vendor (minimal, since they never responded in any way at any time) and with the Post Office. I got a refund about a week later. File your complaint with the Feds. Paypal will listen to Them.
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