Here it is 2020 and im having this issue. I have had paypal do this for an art class i paid for for my minor child that has a middle eastern name. Was demanded i send a copy of her birth certificate and birth date. Told them no, i do not think so. And how dare they demand information relating to a minor. The information in the notes said "art creations class for 'her name'". I asked them why they would say it needs to be incestigated per regulatuon and where they were storing my minor childs information that is not the account sender or the recieiver. Fast forward to today and i paid the gardener, he has hundreds of properties and knows our property by address and my husbands name. Put in "yard work service for property at xxxx address under xxxx name". Paypal put it under review and is emailing saying they want the personal details for mohamed and to explain the transaction. I told them in the teply its for yard work as the description already states and i want to know why his documents and birth date would determine if yard work met regulations. Its blatant discrimination. I kept my last name and do not have a muslim sounding name so it does not happen to other trandactions. It may be an inconvenience to have to not out that but its 2020. Why am i having to omit someones name and provide paypal personal information for my husbands name and my daughter? Its ridiculous! And when i ask them what they are going to be doing with it and how yard work is an illegal activity they just demand my husbands personal details. Its not ok. Not even a little bit.
... View more