PayPal Community

I spent roughly an hour yesterday in a frustrating chat with a Paypal employee who, in typo-ridden short messages, took far too long to understand my problem, and offer me any sort of clarity until the very end, when he essentially said that the system is set up so that US accounts can only have US-based phone numbers attached to them for verification.   This is extremely inconvenient. All of my transactions are taking place within the US - the money is being transferred to me, a US citizen, from a US-based individual, and I am transferring this money to my US-based bank account. It is only I who am located overseas, and in order to receive verification codes from PayPal via SMS, I need to remove my local sim card and insert my US sim card, upon which I am charged $10 in roaming charges for the day. That's essentially a $10 surcharge for me to transfer money.    Unacceptable that this is the only way to make Paypal work in my situation. I will look for another service if this is the case.  ... View more

Thank you for your message. It took me a few days to get back to my computer to try this.    Unfortunately, it doesn't work. Same as before: PayPal is not allowing me to enter a non-US number. The only options are simply to enter a 10-digit number, with the country code implied as +1 for the US. This is not the case with me.    Just to clarify, when I go to Settings > Phone > Update, it gives me two fields: Phone Type and Phone number. The Phone Number field is numbers-only. This field does not allow for the entry of an international number. ... View more