Okay so I basically sold a motorcycle part to a buyer and he sent me the money on PayPal! He took about a week to get his money together but I was nice and patient! However I got the money and it was on hold from PayPal, that was an issue because I was going to use that money to help pay for the shipping costs! Called PayPal tried to get them to remove the hold they told me he can and he tried but no luck their! His part never got shipped I’ve been trying to get his refund out and now it’s turned into a dispute! It’s okay he can have his money back and I never even got it was always on hold! Now my account says transaction is pending don’t see the money on my home screen on my app. However the dispute is asking for $115 I only got $109.64 after PayPal fees so that’s what I sent the offer to the buyer because that’s all I got technically! Now my question is I can’t have paypal take it out of my bank account because i never got the money to begin with it was always on hold! I’m okay with them taking it off hold and giving it to him, I’ve tried to call but due to the virus no ones answering! What should I do? Don’t want the money taken from my account but when I’m issuing the refund it says something like not enough in my papal account
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