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since ‎Feb-29-2020
Lbj2
Lbj2
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Poor customer service

by Lbj2 in Disputes and Limitations Archives
‎Feb-29-2020 07:28 AM
‎Feb-29-2020 07:28 AM
I ordered a product online e where the payment went through PayPal.  When the shipment arrived after nearly thirty days it was not even close to what I ordered.   The product I ordered was described with photos and written descriptions.  Then the product arrived and it was completely different.   I have made numerous attempts to get a resolution through the shipper and pay pal.   The resolution PayPal offered was to return the shipment to China at my expense.   This raise two giant issues.   One why should I have to pay for return shipment. As the shipper is %100 at fault.   Secondly I do not read or write Chinese so addressing the package would be impossible.  Any ideas? ... View more
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