PayPal Community

Everyone! This company by far is a scam or poor products. I got my money back but ONLY because I filed a ‘dispute’ from my bank account. You can do this too. Whatever payment method you used, don’t go through PP. Go to the direct source. There is paper work but it’s worth it. ... View more

Same here. I was limited because I had a dispute with Elluta Design and PayPal didn’t help me at all so I contacted my bank and provided all info and they refunded me. However PP didn’t like it (assuming). I wrote the email option and they did fix it but I am still considering canceling PP. ... View more

That same thing happened to me so I went to the root cause and I disputed the charge on my  bank account and I got my refund from them because I reported Elluta as fraudulent. I printed everything from the time of the transaction to the response from Elluta. Maybe your bank could do the same thing.   Best of luck, D ... View more

I am debating closing my paypal account....makes me very angry. ... View more

UPDATE - not that it means much but here is the response from Elluta Hi DonnaTseronis, GUAD5QL3953 Some item(s) in your POPZORA order GUAD5QL3953 was shipped. You can track your parcel(s) on the official website pr.kwt56.com:8240/TrackInfoJHD/track/qry_track_info with tracking number KWTZX0047000085YQ. It will be handed over to www.usps.com/ with reference number 92612902348247002004858639 when it arrives in the destination country. Item List: 1. Bell Sleeve Casual Tops 2. Hooded Long Sleeve Knitted Cardigan Sweater Outerwear 3. Casual Plain Pockets Women Pants 4. Crew Neck Shift Long Sleeve Sweater Casual Knitwearb for women You will receive the item(s) in 7-12 business days. NOTE: There might be a delay caused by the carrier, force majeure and etc. But rest assured that you will receive your item(s). We regret to inform you that the delivery of your below item(s) has been delayed. The item(s) is scheduled to be dispatched from our warehouse in 10-15 business days. Item List: 1 Large Capacity Women Vintage Shoulder Tote Casual Tassel Leather bags 2 Casual Long Sleeve Crew Neck Tops 3 Letter Casual Long Sleeve Cotton-Blend Shirts & Tops Could you please wait and keep the remaining item(s) on hold until stock arrives? Once your item(s) is dispatched from our warehouse, you’ll receive a tracking email from us. If you run into any issue, please do not hesitate to contact us. Best regards, CS Team POPZORA ... View more

This happened to me too. Loved what I saw, ordered, paid over 130.00, used paypal and this has been a while ago. So, I just came back to paypal to double check transaction and yes, we are victims. I WANT MY MONEY BACK. Has anyone gotten any feedback from these fraudulent companies. I hate to say it but makes me mad, sad and frustrated all at the same time. BTW, this is my first time doing this on PayPal so if anyone can provide some feedback, I would love to have some.    Thanx ... View more