Howdy61 here.. I didn't order the Swiss Army knife. I never shared what I bought. If your claim was denied through PayPal AND you paid with your credit card, put a claim in to the credit card company. It took me 2 attempts to resolve my issue through PayPal. First I opened a dispute with PayPal, they contacted the seller who provided PayPal with delivery confirmation and the case was closed. Of course, all I received was an envelope with stickers in it but the tracking number they provided to PayPal was also on there. I had to call PayPal to reopen the dispute, you can't do it on-line, and send them a pic of the envelope and tracking number. PayPal ruled in my favor the next day and I received a credit card refund 3-4 days later. Hope this helps.
... View more
